We finally have the new shipping setup with UPS going completely on the website.
This gives us the ability to offer free ground shipping to the contiguous 48 United States for orders over $200, plus it gives us the option to use our discounted negotiated rates for other UPS shipping methods; notably “Next Day Air” and several international methods like “UPS Standard to Canada” which is FAR less expensive compared to USPS Priority Mail (which ALSO has new, less expensive, shipping options that aren’t flat rate boxes, depending on how much you’re ordering). You’ll also see that the UPS shipping options will now give you an estimated delivery date!
So far we’ve had a really good response to the changes (especially to Canada). The big unknown still is how the new shipping methods will affect customs, duties, and brokerage fees. If you select USPS, it will be handed off to your countries carrier and has a lower likelihood of additional customs or duty fees. If you are in Canada and select “UPS Standard” there is a very good chance that you will need to pay some brokerage and customs fees at delivery. I suspect the far lower shipping charges will make up for any increased duties or brokerage fees but I could be wrong.
Ultimately, if the cost of shipping Keto Chow was a barrier for you in the past, try it again. I think you’ll be pleasantly surprised =)
