Due to changes related to Brexit with customs and VAT, we simply do not have the ability to devote VAT management.
UK shipping amounts to a full-time position JUST for managing the pre-payment of VAT for orders going to the UK, in addition to the added customs and other regulatory overhead involved. It’s really unfortunate, but we will be turning off shipping to the United Kingdom on December 28, 2020.
We’ve really liked being able to ship to anyone worldwide (despite the insane costs to ship to some locations) but the regulatory overhead and high potential for orders to never arrive at their destination mean this is a decision we really have no choice to take. I suspect that in the coming months, our friends in the UK will find shipping forwarding services that will enable them to get around the Brexit regulations with VAT and all.
If all of this is confusing, or you’re unaware; since the UK voted to leave the European Union, on Jan 1, 2021, a lot of things are changing. Goods imported from Europe and other locations will be subject to new taxes. Most notably: any parcel with a value including the shipping over ï¿¡135 is required to have the Value Added Tax pre-paid by the shipper meaning that for any order going to the UK, Keto Chow would need to calculate, collect, and remit the VAT before the package ships. This is a lot more work than we have workers available to perform for the number of orders we ship per year to the UK.
